Request an Invoice

Need a proforma invoice before paying? Schools, government agencies, NDIS participants and their Plan Managers, and corporate buyers often need an invoice for finance or procurement sign-off before placing an order. You can request one in just a few clicks.

Your proforma invoice is valid for 14 days. If we haven't received payment within 14 days, the invoice will be cancelled and you're welcome to submit a fresh request at any time.

We strongly recommend creating an account before requesting an invoice — you can then log back in to pay later without re-entering your details.

How to request an invoice

  1. Browse our store and add the products you need to your cart as you normally would.
  2. Click the cart icon and then Proceed to Checkout.
  3. Fill in your billing details. Use a billing email that your finance team will receive (or that you can forward from).
  4. Under Payment Method, select Request an Invoice.
  5. Click Place Order.

What happens next?

Within a few minutes, you'll receive an email with your proforma invoice attached as a PDF. The email includes:

  1. A Pay Now by Credit Card button — click any time to complete payment securely
  2. Our bank details if you'd prefer to pay by bank transfer
  3. A full copy of your order

Forward the proforma invoice to your finance team for approval. When you're ready to pay, click Pay Now in the email or log into your account to complete the payment. Once paid, your order will be processed and shipped as normal.

Questions?

If you need help with your invoice request, contact us at support@theotsupplier.com.au.

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