Website Terms & Disclaimer
Welcome to The OT Supplier. By accessing this website or purchasing our products, you agree to the terms and conditions set out below. Please read this disclaimer carefully before using our website or buying from our store.
Business Structure
The OT Supplier is operated by a sole trader based in Queensland, Australia. All products and services are provided in accordance with applicable Australian laws and consumer protections.
Website Use
By using our website, you agree that:
- All information, content, and product descriptions are provided for general guidance and educational purposes only.
- We aim to keep all information accurate and up to date but cannot guarantee completeness or suitability for your individual needs.
- We reserve the right to update content, pricing, and policies at any time without prior notice.
Personal Responsibility & Assumption of Risk
By choosing to purchase or use any product from The OT Supplier, you acknowledge and agree that:
- You assume full responsibility for evaluating the suitability of the product for your own needs or those of the intended user.
- You do so entirely at your own risk.
- You release The OT Supplier from any and all liability for injuries, damage, or loss that may result from use, misuse, or failure of the product.
- You agree to follow all product instructions, guidelines, and safety recommendations, and consult with a qualified health or allied professional when necessary.
By completing your purchase, you agree that The OT Supplier cannot be held liable for any injury, damage, loss, or consequence that may arise from the use of a product. You accept full responsibility for your choices, actions, and outcomes.
Indemnity
To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless The OT Supplier (and its sole trader operator, agents, affiliates, and employees) from and against all claims, demands, liabilities, damages, losses, or expenses—including legal fees—arising from or related to:
- Your use of our website or any of its content.
- Your purchase or use of any product sold by The OT Supplier.
- Your breach of these terms or violation of any applicable law or third-party rights.
This indemnity survives termination of these terms and your use of our website.
Product Safety & Supervision
Some products available through The OT Supplier may pose choking hazards, sensory triggers, or be inappropriate for certain ages or developmental profiles. It is your responsibility to:
- Assess the product’s suitability prior to purchase.
- Follow all usage guidelines and safety instructions.
- Supervise use where required, especially with children or vulnerable individuals.
- Inspect products regularly for signs of wear or potential risk.
We are not liable for misuse or failure to supervise.
No Medical Advice
The information provided by The OT Supplier does not constitute medical, therapeutic, or health advice. It is not a substitute for the professional judgment or guidance of an Occupational Therapist or medical professional.
Always seek the advice of a qualified practitioner before using therapeutic tools, sensory supports, or assistive equipment.
NDIS Purchases
Orders placed using NDIS funds are non-refundable and non-returnable, except in the case of product faults covered under the manufacturer’s warranty. Please ensure you consult with your NDIS plan manager or therapist before placing an order.
Limitation of Liability
To the maximum extent permitted by law, The OT Supplier is not liable for any direct, indirect, incidental, special, or consequential loss or damage that may arise from:
- Your use or inability to use the website or products.
- Any decision made based on the information on this website.
- Any product fault, misuse, or injury, whether foreseeable or not.
We expressly disclaim liability for any errors or omissions on this website.
Governing Law
These terms are governed by the laws of Queensland, Australia. Any disputes arising from use of this website or related purchases will be resolved under Queensland jurisdiction.
Contact Us
If you have any questions about these terms or need further assistance, you’re welcome to get in touch:
Email: support@theotsupplier.com.au
Location: Queensland, Australia
